About Us

Established in 2015, we are a family owned and operated business that spans two generations.  We began as a toy store, and in 2018 we added Magpies Collection where we have something for everyone- toys, puzzles, stuffed animals, candy,  handmade gifts, housewares, greeting cards, holiday items, and much more! We love our community and our customers. We feel very lucky to have been a part of this community for so long!


We have become a destination for tourists and locals for the nostalgic, old fashioned feeling to the store. When you walk in the wood floors will creak, you might smell fresh made cinnamon buns or coffee, we have an amazing inventory of over 2,000 items to delight the eye, and the convenience of being a one-stop gift shop: find a card, find a gift, and we will wrap it for you! 

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Toy Train

Store Policy

We want you to be completely happy. Love it or send it back - it's that easy.

Returns can be made in person at any of our store locations or by mailing them back to our store. Items may be returned for a refund within 14 days of receipt as long as it is unused, in the original packaging, and in resalable condition.

If the return is received in our warehouse after the 14 day return window, you will get a store credit.

If the item shows signs of use or packaging has been damaged or has excessive markings/tape other than clear packing tape, the item is subject to a restocking fee of up to 30%. The refund may be refused if the condition of the product does not meet our return guidelines.


Shipping Fees
We do not cover the cost of return shipping. Unfortunately, shipping costs cannot be refunded.

Clearance Items
From time to time, we have items on clearance. Clearance items are non-refundable.


Cancelling Orders
You are able to cancel an order that has not shipped yet at no cost by emailing magpiescollectionca@gmail.com. If the item has shipped out, please follow our return guidelines.

Undeliverable or Refused Packages
Any refused or undeliverable package(s) returned to our store will be subject to a fee no greater than 10% of the total purchase price to cover the refusal and shipping fees incurred by us. If you would prefer us to re-ship the item back out to the correct address, you are responsible for the shipping fee.

Items that cannot be returned:

Special order items (please note special orders cannot be cancelled once placed)
Custom orders (please note special orders cannot be cancelled once placed)
Opened bath or shaving products (soap, lotion, bathbombs, lip chap, razors etc.)
Opened puzzles
Opened Board Games
Earrings
Subscription items
Gift cards
Promotional Items & Bundles

Please note that it can take up to 14 business days for a return to be processed and a refund/store credit to be issued.


Customer satisfaction is so important to us. Please let us know if you have any concerns about any product you purchased and we are happy to walk through any issues, concerns, or questions you may have.


SHIPPING POLICY:

Orders will be shipped within 3-5 days of purchase.

We DO NOT ship outside of Canada.


RETURNS:

Mail Returns To:

Magpies Collection
Attn: Returns
4728 50th Ave
Leduc, AB
T9E 6Y6

Privacy policy

  • We are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information ("Personal Information"). As part of this commitment, our privacy policy governs our actions as they relate to the collection, use and disclosure of Personal Information. Our privacy policy is based upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.

  • We are responsible for maintaining and protecting the Personal Information under our control. We have designated an individual or individuals who is/are responsible for compliance with our privacy policy.

  • We collect, use and disclose Personal Information to provide you with the product or service you have requested and to offer you additional products and services we believe you might be interested in. The purposes for which we collect Personal Information will be identified before or at the time we collect the information. In certain circumstances, the purposes for which information is collected may be clear, and consent may be implied, such as where your name, address and payment information is provided as part of the order process.

  • Knowledge and consent are required for the collection, use or disclosure of Personal Information except where required or permitted by law. Providing us with your Personal Information is always your choice. However, your decision not to provide certain information may limit our ability to provide you with our products or services. We will not require you to consent to the collection, use, or disclosure of information as a condition to the supply of a product or service, except as required to be able to supply the product or service.

  • The Personal Information collected will be limited to those details necessary for the purposes identified by us. With your consent, we may collect Personal Information from you in person, over the telephone or by corresponding with you via mail, facsimile, or the Internet.

  • Personal Information may only be used or disclosed for the purpose for which it was collected unless you have otherwise consented, or when it is required or permitted by law. Personal information will only be retained for the period of time required to fulfill the purpose for which we collected it or as may be required by law.

  • Personal Information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

  • Personal Information will be protected by security safeguards that are appropriate to the sensitivity level of the information. We take all reasonable precautions to protect your Personal Information from any loss or unauthorized use, access or disclosure.

  • We will make information available to you about our policies and practices with respect to the management of your Personal Information.

  • Upon request, you will be informed of the existence, use and disclosure of your Personal Information, and will be given access to it. You may verify the accuracy and completeness of your Personal Information, and may request that it be amended, if appropriate. However, in certain circumstances permitted by law, we will not disclose certain information to you. For example, we may not disclose information relating to you if other individuals are referenced or if there are legal, security or commercial proprietary restrictions.

  • You may direct any questions or enquiries with respect to our privacy policy or our practices by contacting:

  • Magpies Collection

  • Email: magpiescollectionca@gmail.com

  • Additional Information Regarding Cookies

  • A cookie is a small computer file or piece of information that may be stored in your computer's hard drive when you visit our websites. We may use cookies to improve our website’s functionality and in some cases, to provide visitors with a customized online experience.

  • Cookies are widely used and most web browsers are configured initially to accept cookies automatically. You may change your Internet browser settings to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you may decline its acceptance. Please note, however, if you disable cookies, you may not experience optimal performance of our website.

  • Our website may contain links to other third party sites that are not governed by this privacy policy. Although we endeavour to only link to sites with high privacy standards, our privacy policy will no longer apply once you leave our website. Additionally, we are not responsible for the privacy practices employed by third party websites. Therefore, we suggest that you examine the privacy statements of those sites to learn how your information may be collected, used, shared and disclosed.

 
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